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Important Safety Instructions

  • Read and follow all instructions/safety information that is provided with the device.

  • WARNING: Device may cause temporary skin irritation or redness.

  • WARNING: Central area around the heater may be warm to the touch during operation. It is advised to handle the goggles away from the heater at the outer top and bottom edges.

  • Do not use product for other than its intended use.

  • Treatment must be performed while sitting up with face looking down or straight ahead. Do not look up or lay head down during treatment to ensure heated water is retained in eye cups. Water temperature can reach a maximum of 60°C, which is safe, but may be uncomfortable if spilled onto upper cheek. See our FAQ page for more temperature information.

  • If the moist heat temperature is uncomfortable, loosen the goggles or try the treatment with less water in the plastic grooves (or no water) to experience a cooler temperature treatment. It may take several treatments for the eyes to acclimate to the moist heat (50-55°C).

  • DO NOT use device on children or infants.

  • This device is not to be used on or by an invalid, a paralyzed person, a sleeping or unconscious person.

  • DO NOT bend, crush, lie, or sit on device to avoid damage to device.

  • Never pull the device by the power cord and do not use the cord as a handle. Avoid excess bending/pulling of the power cord where it meets the device as to avoid damage at the junction.

  • Only use the provided power bank to power the device.

  • Unplug device from power bank when not in use.

  • Store in a cool, dry place when not in use.

  • DO NOT tamper or modify the materials/configuration. There are no user serviceable parts. If for any reason this device does not function satisfactorily, contact SteamGoggle for return.

  • DO NOT use this device while wearing contact lenses or with other eye care products.

  • DO NOT use this device with any ointments or other materials not specified in usage instructions.

  • DO NOT wrap cord tightly around device to avoid damage to components. Loop cord lightly.

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